Run the creator strategies you want, with the expert support you need.

 

TRIBE

Power your creator marketing strategies with TRIBE’s end-to-end tech platform, and expert support team.

GET IN TOUCH

TRIBE Plus

A fully managed and customised solution that delivers results.
Explore TRIBE Plus >

GET IN TOUCH
Agreement Type

Annual Agreement

Tailored

Fees

Annual Fee + platform margins

Tailored

Service Level

Basic support

Fully managed and tailored to your needs

SUPPORT
 
 
Team

Dedicated Customer Success Manager and Campaign Manager

Dedicated Customer Success Manager
and Campaign Manager

Onboarding

Via video

Video or in-person

Platform Training

Via video

Ongoing training for all team members

Ongoing Support

Periodic check-ins

Structured support plan at every stage from kick-off to campaign check-ins & post-campaign reviews

Response Time

2 business days

1 business day

CREATOR DISCOVERY & MANAGEMENT
 
 
Team

Access to Community Executive

Dedicated Community Manager & Community Executive

Creator Sourcing

Basic creator planning

Strategic creator discovery & upfront shortlists aligned to objectives

Creator Comms & Relationship Management

Self-managed in-platform 1:1 comms

Fully managed creator comms including feedback, negotiations and approvals

Brand-Fan Groups

Build and manage your own creator groups

Brand-Fan groups customised to meet your creator objectives

CAMPAIGN MANAGEMENT
 
 
Campaign Set-Up

In-platform campaign builder & basic review

Strategic discovery workshop to build and activate campaigns

Campaign Management

Basic support

Dedicated Campaign Manager

Campaign Optimisation

Basic support

As needed via dedicated Customer Success Manager and Campaign Manager

REPORTING & MEASUREMENT
 
 
Account Planning

Basic account planning prior to commencement

Strategic account planning inclusive of campaign objectives, business objectives, and KPIs

Reporting

In-platform reporting and analytics

In-platform reporting and benchmarking & customised post-campaign reporting

Strategic Business Reviews

Quarterly Business Reviews

Strategic business reviews as required including performance analysis, insights & recommendations

TRIBE

Power your creator marketing strategies with TRIBE’s end-to-end tech platform, and expert support team.

GET IN TOUCH

Agreement Type & Fees

Annual fee + platform margins

SERVICE LEVEL

Basic support

Team

Dedicated Customer Success Manager and Campaign Manager

Onboarding

Via video

Platform Training

Via video

Ongoing Support

Periodic check-ins

Response Time

2 business days

Team

Access to Community Executive

Creator Sourcing

Basic creator planning

Creator Comms & Relationship Management

Self-managed in-platform 1:1 comms

Brand-Fan Groups

Build and manage your own creator groups

Campaign Set Up

In-platform campaign builder & basic review

Campaign Management

Basic support

Campaign Optimisation

Basic support

Account Planning

Basic account planning prior to commencement

Reporting

In-platform reporting and analytics

Strategic Business Reviews

Quarterly Business Reviews

TRIBE Plus

A fully managed and customised solution that delivers results.

Explore TRIBE Plus >

GET IN TOUCH

Agreement Type & Fees

Tailored

Service Level

Fully managed and tailored to your needs

Team

Dedicated Customer Success Manager and Campaign Manager

Onboarding

Video or in-person

Platform Training

Ongoing training for all team members

Ongoing Support

Structured support plan at every stage from kick-off to campaign check-ins & post-campaign reviews

Response Time

1 business day

Team

Dedicated Community Manager & Community Executive

Creator Sourcing

Strategic creator discovery & upfront shortlists aligned with objectives

Creator Comms & Relationship Management

Fully managed creator comms including feedback, negotiations and approvals

Brand-Fan Groups

Brand-Fan groups customised to meet your creator objectives

Campaign Set Up

Strategic discovery workshop to build and activate campaigns

Campaign Management

Dedicated Campaign Manager

Campaign Optimisation

As needed via dedicated Customer Success Manager and Campaign Manager

Account Planning

Strategic account planning inclusive of campaign objectives, business objectives, and KPIs

Reporting

In-platform reporting and benchmarking & customised post-campaign reporting

Strategic Business Reviews

Strategic business reviews as required including performance analysis, insights & recommendations

FAQ's

What is an Annual Fee?

Annual fees provide an ongoing subscription to TRIBE’s tech and team for a full year.

What is tailored pricing?

TRIBE Plus customers get customised pricing, tailored to match their exact usage and service needs for a campaign or entire year.

What level of support and service do you provide?

We provide as much or as little as you need to achieve your goals. Our team will happily discuss your campaign and creator needs and develop a solution that best meets them.

Our standard level of support provides access to our online support team and basic access to our Customer Success and Community Managers.

TRIBE Plus users will work with a team of dedicated Customer Success, Campaign and Community Managers providing a premium level of service tailored to your needs.

Is there a minimum spend required to run a campaign?

Allocated budgets begin at $2,500 per campaign.

How much do creators charge?

For TRIBE campaigns, we set a fixed budget with you, but creators set their own fees which you will see alongside their submissions to your campaigns.

There are several factors creators consider when setting their fees including; follower size, engagement rate, experience level and content format and quality, so their fees will vary. Learn more here.

For TRIBE Plus campaigns, we can provide set rates with creators in advance so that you know exactly what the costs are before you commence.

How will I be billed?

Annual Agreement Fees can be paid upfront at the beginning of your subscription or monthly via direct debit, for the duration of your subscription.

What are the benefits of TRIBE Plus vs TRIBE?

TRIBE Plus combines our industry-leading tech and highly experienced team to deliver tailored solutions for your specific creator or campaign goals. From strategically sourcing ideal creator types to offering a fully managed service, we will collaborate with you on a fixed-price package of premium services, powered by technology for a single campaign or under an annual agreement.

While TRIBE users are able to self-manage their use of the platform and gain a standard level of service from our team, TRIBE Plus users will benefit from an elite and flexible arrangement and commitment to achieving results.

How do I know if TRIBE Plus is for me?

If you want to benefit not just from our leading technology, but the expertise of our team gained from years of industry experience - TRIBE Plus is for you.

We will become an extension of your own team who will work to uncover your goals, eliminate your pain points and strategically develop solutions via once-off campaigns or your ongoing creator marketing strategy.

Discover more about TRIBE Plus >

How do I get started?

Tell us a little about yourself and our team will be in touch!

Ready to start?

Our TRIBE experts are here to answer your questions about our pricing and help get you started on the perfect solution for your team.

Request your demo

GET IN TOUCH

Influencer marketing used to be hard work; it’s time-consuming with sporadic costs. TRIBE is quick & pricing is clear. Plus, they’re a sh*t hot group of people!

Danny Clayton | Global Head of Social Media & Influencer Marketing - UE Pro

Ultimate Ears

TRIBE is genius! Best advertising product I’ve seen all year!

Michael Davies | Global Media Director

Mars

TRIBE allows us to centralise our activity into 1 platform; from sourcing creators & managing contracts to reporting. After 22 campaigns, TRIBE does a whole person's job, if not more.

Luke Faulkner | Senior Manage - Brand Activation & Trade Marketing, Newell Brands

NUK
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